Watch Gallery ("we", "us", or "our") operates the website https://watchgallery.ae (the "Site"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our Site.
1. Information We Collect
- Device Information: Web browser, IP address, time zone, cookies, pages viewed, products browsed, and site interactions.
- Order Information: Full name, billing address, shipping address, email address, and phone number collected when you make or attempt to make a purchase.
- Payment Information: Payment details are processed securely by PCI-DSS compliant third-party payment gateways (Shopify and Tabby). We do not store full payment card details on our servers.
2. How We Use Your Information
- Process and fulfill orders, including payment processing and shipping.
- Communicate with you regarding orders, inquiries, or customer support.
- Screen orders for potential risk or fraud.
- Provide information or advertising relating to our products if you have opted in.
- Comply with legal and regulatory obligations in the United Arab Emirates.
3. Sharing Your Personal Information
We share your personal information with trusted third parties only when necessary to operate our business and fulfill your orders:
- Payment Processors: Shopify and Tabby to process transactions and installment plans securely.
- Logistics Partners: DHL Express receives your name, address, and phone number to ensure accurate and fast delivery.
- Analytics: Google Analytics to help us understand how customers use the Site.
- Compliance: We may disclose your information to comply with applicable laws and regulations or respond to lawful requests.
4. Data Security and Encryption
Our Site uses SSL (Secure Sockets Layer) encryption to protect all information transmitted during checkout. Financial data is handled exclusively by encrypted, secure third-party payment providers. We implement strict technical and organizational measures to protect your personal data.
5. Cookies and Tracking
We use cookies to enable core website functionality, remember your preferences, and analyze website performance. You can manage or disable cookies through your browser settings, though this may affect certain features of the Site.
6. Behavioral Advertising
We may use your personal information to provide targeted advertisements or marketing communications through Google and social media networks. You can opt out of targeted advertising through the settings on those respective platforms.
7. Your Rights
Depending on your location, you have the right to access the personal data we hold about you, request corrections, or ask for deletion of your information. To exercise these rights, contact us at info@watchgallery.ae.
